Send us your questions by email

Send us your questions or complaints by email; we’ll answer you as quickly as possible

sante-nutrition-deco

Ask St Hubert’s nutrition advisors

 

All your requests are handled with the greatest care; don’t hesitate to consult our FAQ, or contact us by phone or email.

Consult the most frequently asked questions about St Hubert and its products

For any information about our products, don’t hesitate to contact customer services between 9am and 6pm, Monday to Friday.
Experts on St Hubert products as well as nutrition advisors are here to answer your questions.

Where does the omega 3 in St Hubert Oméga 3® come from?

All St Hubert products naturally contain omega 3, thanks to the use of rapeseed oil in our recipes.

St Hubert Oméga 3® is our recipe that contains the most omega 3, naturally provided by a mixture of rapeseed and linseed oil.

Where are your products made?

Our production site is located in Ludres, near Nancy in the Lorraine region of France.

Can I freeze your products?

Most of our products can be frozen, provided that they are eaten within 2 to 3 weeks after thawing, and that they are frozen for a maximum of 3 months.
We do not recommend freezing St Hubert 5 Céréales® and St Hubert Pépites®, as they contain cereals and chocolate chips.

Can I use your products for cooking?

All our products* can be used for cooking (oven roasting, baking or pan frying). However, they are not adapted for deep fat frying.
* except for St Hubert 41®, which can only be used for cooking over a gentle heat and for baking due to its low-fat content (not recommended for frying).

I'm looking for recipes

Our brands have created different recipes.

I'm looking for a point of sale

a. St Hubert Pur® Végétal

b. St Hubert Oméga 3® sans sel

c. Another product
Please contact our nutrition advisors by phone on +33 (0)9 69 32 66 00 (not surcharged call from french phone) between 9am and 7pm, Monday to Friday, or send us your question using our contact form.

I'm looking for 100% vegetable spreads

The following products are 100% vegetable: St Hubert Bio®, St Hubert Pur® Végétal, St Hubert Oméga 3® Sans Sel and Tournolive®

I'm allergic or intolerant to certain foodstuffs

In accordance with regulatory requirements, the allergenic ingredients used to make our products are clearly stated on the label; please refer to product labels for allergen information.
Our product St Hubert Pur® Végétal is guaranteed without nuts or milk allergens.
Site Pur® Végétal
Our other vegetable spreads do not contain milk or by-products:
St Hubert Bio, St Hubert Oméga 3® sans sel and Tournolive.
St Hubert products do not contain gluten, except for St Hubert 5 Céréales and St Hubert Pépites.
Otherwise, please contact our nutrition advisors by phone on +33 (0)9 69 32 66 00 (not surcharged call from french phone) between 9am and 7pm, Monday to Friday, or send us your question using our contact form.

I'm not satisfied with the quality of a product. What should I do?

Please contact our nutrition advisors by phone on +33 (0)9 69 32 66 00 (not surcharged call from french phone) between 9am and 7pm, Monday to Friday, or by using our contact form.
Please have the exact reference of the product on hand, together with the code, date and batch number, which appear on the lid.

Do your products contain hydrogenated oils?

None of our products contain hydrogenated oils or fats.

Do your products contain GMOs?

None of our products contain GMOs or by-products.